Booking an appointment

To see a clinician you will be taken through our triage system which is designed to make sure you get the help you need as fast as possible.

The triage system means that a team of clinicians will assess your symptoms before giving you an appointment based on your clinical need rather than the time that you contact the surgery.

That means that we have done away with the 8.30am rush for appointments! You can call or book onlin at any time during the day and we can make the appropriate appointment for you.

Book online using the Anima online triage system

Anima is an online platform which seamlessly and confidentially integrates with your medical record, improving how you access care and appointments, and how our staff assess your condition.  

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Call the practice to be taken through the triage process by one of our team

0114 2449525

Watch our video about the new appointment system

You can track all of your requests – medical, admin, repeat prescriptions and your appointment histories online using Anima.

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Local GP practices have teamed up to improve the way we provide weekend and evening appointment for our patients.

This new service will begin on Saturday 1^st October it and will mean that most people will be able to book weekend and evening appointments closer to where they live. For our patients we will be providing appointments will be provided at Darnall Primary Care Centre

Remote and face-to-face appointments can be made with a variety of GP practice staff including Doctors, Advance Care Practitioners, Nurses, Nurse Associates, Health Care Assistants, Physiotherapists and Pharmacists.

Initially appointments can be booked through you practice, but we will soon be adding the option for patients to book direct online and through NHS 111.

Click to find out more Website Link

If possible please try to contact us before before 10am if you require a home visit.

A recent study by the NHS Alliance found that across the country, 27% of GP appointments could potentially be seen more quickly by other healthcare professionals, including nurses or pharmacists, or simply didn’t need an appointment. By helping signpost people, care navigators are reducing reliance on GPs and making the most of the resources available in healthcare.

What alternatives to a GP might be offered?

Depending on the information given and a patient’s condition, you may be better off seeing a practice nurse, pharmacist, counsellor, physio, walk in centre, minor injuries unit, optician, midwife or dentist. For some cases, such as test results or X-rays, you may not need an appointment.

Follow the link to find out more - https://sheffieldurgentcare.co.uk/

Useful Local Sites/Information

Follow the link to find out more https://www.rcpch.ac.uk/resources/health-appointments-advice-young-people

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.

If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.